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Enchantment of the Seas Gets ‘Extreme’ Makeover

By Karen Rubin

This lady is looking quite spry after her $60 million “nip and tuck” (or more accurately, an “enhancement” in a strategic place). Enchantment of the Seas returned to cruising after being literally sliced in half, enlarged with a 73-foot long midsection, and welded back together, resulting in a state-of-the-art ship with all the amenities and signature elements that cruise-goers have come to expect from Royal Caribbean International’s fleet.

This ship now boasts something entirely new, and consistent with the line’s “Get Out There” active-lifestyle approach to cruising: the first-ever “bungee jump/trampoline” Jump Zone at sea. The brand new activity—more challenging than you would expect—complements the “rock climbing” wall that has become the signature feature distinguishing Royal Caribbean ships.

The effect of the reconstruction and renovation of the ship is dazzling and completely pleasing. Enchantment of the Seas certainly achieves Royal Caribbean’s objective: “Delivering the Wow”.

“Delivering the Wow” means going beyond expectations, that our guests leave thinking that something special happened,” RCI President Adam Goldstein tells a group of cruise editors onboard this “cruise-to-nowhere” to experience first-hand the changes on the ship.

“We have taken Enchantment beyond bow-to-stern renovations,” Goldstein says. “We added real estate to add new attractions, activities, and amenities.”

That added real estate means 50 percent more pool area, but it hardly looks cavernous because of the clever way that the area is broken up into intimate spaces, largely because of an architectural design addition of two 75-foot long suspension bridges, supported by dramatic arches, that run along both sides of the top deck, at the middle of the ship.

One pool was literally cut in half and replaced by two pools—one is large enough to swim laps--plus four whirlpools. Another innovative, new feature is a colorful Splash Deck with 64 jets that spray out water in whimsical patterns to delight kids. Kids can spray each other or create their own fountain effects with a touchpad system; at night, the circular area transforms into a fiber-optic light and water show.

The lengthening also added 151 cabins (including two family staterooms that sleep six), bringing the total capacity to 2,730 guests (2,252 guests double capacity). The cabins have all been refurbished. Our cabin, on Deck 7, had its own balcony (in all, 248 ocean view cabins have balconies); it was very spacious, with a queen-sized bed and a separate living room area, beautifully furnished and comfortable. All the staterooms have private bath, closed-circuit TV, phone, hair driers and individually controlled air-conditioning.

The extra guests meant that the My Fair Lady Dining Room had to be renovated and expanded as well. The dining room now accommodates 1,365 guests per seating, but you would hardly know it because of the way the room is broken up with columns and architectural features and a lovely mezzanine added.

The menu, like so many aspects on the ship, features many healthy lifestyle selections along with more devilish choices. There would be no excuses, though, not to continue a diet and fitness regimen because of a cruise vacation.

The Enchantment of the Seas now boasts a Boleros Latin Lounge which romances the senses with fabulous live Latin jazz, dancing patterns of colored lights, and amazing Central and South American drink favorites, such as mojitos, caipirinhas and specialty tequilas. The lounge, fitted with comfortable chairs and sofas, also features a spectacular glass ceiling, reminiscent of a Mayan sunburst.

This ship now also has a new Chops Grille, an elegant, 108-seat specialty restaurant that is one of the elements that lets passengers personalize their cruise experience. This traditional steakhouse offers everything from succulent filet mignon to delectable salmon. Side dishes are served family-style for guests to share, while a selection of decadent desserts (like Mississippi Chocolate Mud Pie) completes the meal (reservations are required; a $20 charge applies).

In a similar vein, the popular self-serve Windjammer Cafe has been transformed into the Windjammer Marketplace—with multiple “islands” each featuring dishes from a different region of the world (such as Asian fusion, Mediterranean), as well as a carving station, deli, extensive salad bar and a cook-to-order pasta station, so there are always a marvelous selection to choose from, no matter what your taste, your mood, your diet.

For quick snacks and sweet treats between meals, Enchantment has a new Latte’tudes coffee and ice cream shop, that serves up espresso drinks from Seattle’s Best Coffee and creative flavors of Ben & Jerry’s.

The lengthening also produced a refurbished 100-seat conference center with state-of-the-art audio/visual equipment. This is in addition to the charming 870-seat Orpheum Theater where we saw some splendid shows with impressive staging, costuming and lighting (we particularly liked the cozy sofas at the back of the theater).

The Enchantment Day Spa was also expanded, with five additional treatment rooms, for a total of 13, including two couples’ massage rooms, and services such as a teeth whitening station (people find they have the time to do things on the ship that they don’t have time for in their work-a-day life). There are expanded offerings in fitness, also—even kickboxing—so that guests can continue their fitness routine. And for those who don’t want to do their exercise inside the fitness room (even though a glass wall lets you work out while gazing out to the ocean), there is a new outdoor fitness course with four stations along the running track.

The amenities, attractions, activities cater to active adults, families with children, multi-generational families, groups of family and friends traveling together, and corporate and special interest groups, as well.

For example, there are places carved out—the Roman-themed Solarium, where the third pool is (the retractable glass roof and windows make this ideal in any weather), is for adults 18 and over and is one of the most restful places on the ship; other places on the ship are “teen-only”, like a new Fuel disco and a living-room style lounge; while others are geared for tots, like the new spray pool.

One of the “adult-only” areas is the Casino Royale—and this has been expanded, as well, with more slot machines. There is also an intriguing computer-generated “virtual” dealer at completely computerized poker and blackjack tables, in addition to more conventional tables with actual dealers.

While the teens are in the “Fuel” disco, adults can enjoy the Viking Crown Lounge, at the highest point of the ship on Deck 11, with incredible 360-degree views through ceiling-to-floor windows that let you gaze at the beautifully lighted ship and the ocean below, or the Spotlight Lounge. There are also wonderful shops in an expanded shopping area and an Internet Lounge.

Youth & Family Programs

In addition to offering supervised activity programs for children from 3 to 17 years old, Royal Caribbean has a new partnership with Fisher-Price that lets parents and children from six months to three years old play with toys together during a daily, 45-minute playgroup. The program is designed to introduce tots to new skills and parents to new tools to incorporate skill building into playtime. However, an added benefit is that families get to meet each other and can choose to spend more time together during the cruise.

The new Fisher-Price program, offered at no extra charge and hosted by specially trained youth staff, is age-appropriate: Aqua Babies is for parents with children six to 18 months old, offering six themed sessions, each designed to enhance physical development and problem-solving skills through active and imaginative play. Other sessions incorporate music as a means to help the baby make new discoveries. The six Aqua Tots sessions encourage toddlers 18 months to three years old to explore their expanding world through play.

Besides a special newsletter for families, there is also new “Fisher Price TV”--age-appropriate programming that comes into the staterooms on the RCI in-room television.

RCI has cultivated a reputation for its youth activity programs that typically have “edutainment” focus. Supervised children’s programs are centered in Adventure Ocean, a pleasant, sunny room but the programs take the children to other parts of the ship, as well. The minimum age is 3 and children must be toilet trained.

The supervised programs are offered at no charge and are segmented by age group: Aquanauts are 3-5; Explorers are 6-8; Voyagers are 9-11; Navigators are 12-14 and Guests are 15-17. When the ship is at sea, supervised activities for 3-11 year olds are offered in three roughly three-hour segments from 9:30 a.m. to 10 p.m.; when in port, the programs are offered 30 minutes prior to first shore excursion until 5 p.m. and 7 to 10 p.m. Supervised teen activities for 12-14 year olds vary during the day but are offered 9 p.m. to 1:30 a.m. nightly. For 15-17 year olds, programs vary by day but are offered from 10 p.m. to 3 a.m. nightly.

Some of the more innovative “edutainment” programs include Adventure Science, conducted by specially trained science staff. The kids get to do hands-on experiments, such as Mystery of the Motion of the Ocean, Fossil Fever, and Thunder Races. There are also Adventure Art by Crayola (another partnership), where art projects are offered that relate to the cruise destination’s history, traditions, aquatic habitats and animals.

The kids are further motivated to participate because they can win Adventure Ocean Coupons that can be redeemed for gifts.

Baby-sitting services are also available: group sitting is available from 10 p.m. to 1 a.m. in the Adventure Ocean at $5/hour per child (kids have to be 3 years old and toilet trained); additionally, there is in-cabin sitting for children from six-months old at $8 per hour for up to two children (this has to be booked at least 24 hours in advance).

Special Needs

Enchantment of the Seas sails from Fort Lauderdale on four and five-night Caribbean itineraries. The ship is an ideal venue for family reunions and multi-generational trips. Royal Caribbean has special access coordinators available to assist vacation planning for guests with special needs. The Enchantment has 20 cabins that are wheelchair accessible. Accommodations can also be made for guests requiring oxygen therapy, dialysis and most special diets. To request special assistance, call 800-722-5472, ext. 34492.

Royal Caribbean International is a global cruise vacation company with 19 ships in service and two more under construction. Contact your travel agent or Royal Caribbean at 800-327-6700, www.royalcaribbean.com.